Website Terms of Use
Important information about using this website, enquiries, and our planning tools.
Last updated: October 21, 2026
Welcome to the Brilliant Electric website. By using this website, you agree to the terms below. These terms apply to website use and general enquiries; they do not replace a separate written quote, work order, or agreement for electrical services.
1. About this website
This website provides general information about Brilliant Electric, an independently owned electrical services business serving Greater Vancouver, British Columbia. Service descriptions, examples, availability, and project information are provided for convenience and may change.
2. Not electrical or safety advice
Website information is general and is not a substitute for an on-site assessment by a qualified electrician. Electrical work can be hazardous. Do not rely on this site to diagnose an urgent safety problem or attempt work beyond your training. If you suspect immediate danger, avoid the affected area and contact emergency services or your utility as appropriate.
3. Enquiries, bookings, and service agreements
Calling, emailing, submitting a form, or booking an introductory consultation does not guarantee availability, acceptance of a project, a particular response time, or a service contract. Any work, pricing, payment terms, scheduling, materials, permits, and scope must be confirmed directly with Brilliant Electric before services begin. Appointments made through a third-party calendar are subject to confirmation and that provider's terms.
4. Job time estimator
The job time estimator is an educational planning tool, not a quote, fixed schedule, professional diagnosis, or guarantee. Actual time and cost may vary significantly based on site conditions, access, existing wiring, material availability, permits, inspections, troubleshooting, and other factors. Speak directly with Paul for advice on your specific project.
5. Accuracy and changes
We make reasonable efforts to keep website content current but do not guarantee that every description, link, image, estimate, or service detail is complete or error-free. We may update or remove content without advance notice. Please confirm project-specific details directly before making decisions.
6. Photos, testimonials, and company references
Photographs and descriptions illustrate past experience and the types of electrical work discussed on this website. Customer review excerpts are attributed to their respective reviewers; review platforms and their content may change. References to builders, developers, or other organizations describe reported professional project experience and do not imply endorsement, sponsorship, or a direct business relationship with every organization shown.
7. Website intellectual property
Except for third-party trademarks and material used with permission, the text, original photographs, graphics, and branding on this site are owned by or licensed to Brilliant Electric. You may browse and share links for personal, non-commercial purposes. You may not republish or commercially exploit the website's content without permission.
8. Acceptable use
Do not misuse this website, submit false or unlawful information, attempt to interfere with its operation or security, or use automated means that unreasonably burden the site. We may restrict abusive activity where reasonably necessary.
9. External websites
This website may link to or embed services from Google, Instagram, Netlify, or other providers. We do not control third-party websites, availability, privacy practices, or content. Use of those services is subject to their own terms and policies.
10. Privacy
Information you submit through the website is handled as described in our Privacy Policy.
11. Liability and legal rights
To the extent permitted by applicable law, Brilliant Electric is not responsible for losses caused by reliance on general website content, interruptions, or third-party websites. Nothing in these terms excludes, restricts, or overrides rights or remedies that cannot lawfully be excluded under applicable British Columbia or Canadian law.
12. Governing law and severability
These website terms are governed by the laws of British Columbia and applicable Canadian federal laws. If a provision is found unenforceable, the remaining provisions continue to apply to the extent legally permitted.
13. Updates and contact
We may revise these terms from time to time. The updated terms will appear on this page with a revised date. For questions, email or call 604-720-4522.
Scheduling & Availability
All appointment dates and times are subject to change based on project requirements, job duration, and unforeseen delays. If an earlier job takes longer than expected, your appointment may need to be adjusted or rescheduled to another day. Brilliant Electric will communicate any necessary changes as soon as reasonably possible.
Submitting an appointment request does not guarantee your selected date or time. All bookings are confirmed directly by Brilliant Electric. Appointment requests are for a minimum two-hour service window.